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ActiveCampaign Setup Guide

ActiveCampaign is a cloud software platform that integrates email marketing, automation and customer relationship management to enable you to create a rich and personalized experience for your customers. It provides access to a variety of prebuilt automations, and integrations such as Shopify and Salesforce, and the creation of customized campaigns to suit customer behaviours.

Hevo uses the ActiveCampaign RESTful version 3 API to ingest data from your ActiveCampaign account and load it to the desired Destination for scalable analysis.


Source Considerations

  • Pagination: Each API response for each ActiveCampaign object fetches one page with up to 100 records per page.

  • Rate limit: ActiveCampaign imposes a limit of five API calls per second per account. If the limit is exceeded, Hevo defers the ingestion till the limits reset.


Limitations

  • Hevo currently does not support deletes. Therefore, any data deleted in the Source may continue to exist in the Destination.

  • Hevo does not load data from a column into the Destination table if its size exceeds 16 MB, and skips the Event if it exceeds 40 MB. If the Event contains a column larger than 16 MB, Hevo attempts to load the Event after dropping that column’s data. However, if the Event size still exceeds 40 MB, then the Event is also dropped. As a result, you may see discrepancies between your Source and Destination data. To avoid such a scenario, ensure that each Event contains less than 40 MB of data.


Revision History

Refer to the following table for the list of key updates made to this page:

Date Release Description of Change
Jul-07-2025 NA Updated the Limitations section to inform about the max record and column size in an Event.
Jan-07-2025 NA Updated the Limitations section to add information on Event size.
Mar-05-2024 2.21 Updated the ingestion frequency table in the Data Replication section.
Nov-08-2022 2.01 Updated sections, Data Replication, Schema and Primary keys, and Data Model to add information about support for a new Contact Tags object and incremental ingestion for the Contacts and Deals objects.
Jul-27-2022 1.92 New document.
Last updated on Jul 03, 2025

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