Error Summary

• Hevo is not able to establish connection to the database using the credentials provided by the user.

Potential Causes

• The credentials of the database user authorizing the connection are incorrect.

Suggested Action(s)

• Verify that the password entered in the Configure your Amazon Redshift Destination page for the authorizing user is correct.

• Invite another team member with the required privileges to set up the Pipeline. Read Inviting and Moderating Team Members.

See Also

• How do I reset the account password in Amazon Redshift?