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Intercom Webhook

Hevo can bring data from your Intercom account into your Destination by connecting via Webhooks.

NOTE: We have migrated our webhooks infrastructure for better scalability and throughput. As a result, the old Webhook URLs are deprecated and will stop working soon. Please migrate to the new webhook URL (provided in the Set up Webhook section of your Pipeline Overview page) to avoid disruption in your data loading operations.

new webhook notice

Add Webhook URL in your Intercom Account

Copy the generated webhook URL and add it to your Intercom account. Read Setting up Webhooks for the steps to do this.


Limitations

  • Hevo does not load data from a column into the Destination table if its size exceeds 16 MB, and skips the Event if it exceeds 40 MB. If the Event contains a column larger than 16 MB, Hevo attempts to load the Event after dropping that column’s data. However, if the Event size still exceeds 40 MB, then the Event is also dropped. As a result, you may see discrepancies between your Source and Destination data. To avoid such a scenario, ensure that each Event contains less than 40 MB of data.

See Also


Revision History

Refer to the following table for the list of key updates made to this page:

Date Release Description of Change
Jul-07-2025 NA Updated the Limitations section to inform about the max record and column size in an Event.
Jan-07-2025 NA Added a limitation about Event size.
Dec-14-2022 NA Updated section, Add Webhook URL in your Intercom Account for the latest Intercom document link.
Last updated on Jul 03, 2025

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