Server channel closed
| Applies To | FTP/SFTP Source |
| Error Message Text(s) | Failed to establish connection to your Source server due to error: channel is not opened. Please re-check your Source server configuration. |
Potential Causes
- This usually indicates that the Source server is very busy or overloaded to respond quickly.
Suggested Action(s)
-
Update the
UseDNSparameter value in the/etc/sshd_configfile in your server to no. -
Contact Hevo Support to increase the connection timeout value.
Last updated on Nov 06, 2025