Error Summary

• Hevo was unable to locate the database specified in the Destination configuration inside your Amazon Redshift cluster.

Potential Causes

• The database does not exist in the Amazon Redshift cluster.

• The database name is incorrect.

• The database was deleted, renamed, or is not provisioned in your Redshift cluster.

• The Destination configuration is correct, but temporary connectivity issues, such as short-term network interruptions or AWS maintenance, may prevent access from Hevo to the Amazon Redshift cluster.

Suggested Action(s)

• Verify that the database exists and is provisioned in your Amazon Redshift cluster.

• Ensure that the database name exactly matches the name in your Amazon Redshift cluster.

• Confirm that the Amazon Redshift cluster and your database are online and accessible.

• For temporary connectivity issues:

  • Check the Amazon Redshift cluster status in your AWS console for any maintenance or restart notifications.

  • Wait 3-5 minutes and try configuring the Amazon Redshift Destination again.

• Contact your AWS administrator if the network and cluster availability issues persist.