Pipeline Failure due to Connection Timeout
| Applies to | Amazon Redshift |
| Error Message Text(s) | Connection timed out while attempting to connect to host. Check whether the instance is publicly accessible. If applicable, whitelist Hevo’s IP addresses. |
Error Summary
The connection timed out while attempting to connect to the host.
Potential Causes
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The instance is stopped.
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The instance is not publicly accessible.
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Hevo’s IP addresses are not whitelisted.
Suggested Action(s)
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Verify that your Amazon Redshift instance is running.
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Verify that your Amazon Redshift cluster is publicly accessible.
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Verify that Hevo’s IP addresses are whitelisted.
Revision History
Refer to the following table for the list of key updates made to this page:
| Date | Release | Description of Change |
|---|---|---|
| Dec-07-2022 | NA | New document. |
Last updated on Dec 07, 2022